2019 FAQ’s

About The Ben to The Shore Bike Tour

What is The Ben to the Shore Bike Tour?
The Ben to The Shore Bike Tour is a 65 mile charity bike ride from Philadelphia to Atlantic City. Beginning in 2018 we added a second starting point from Berlin, NJ which is a 50 mile ride to Atlantic City.

What is the date of The Ben to The Shore Bike Tour?
Sunday, July 28, 2019

What time does The Ben to The Shore Bike Tour start?
The classic 65 mile route from Philadelphia starts at 7am. The lite 50 mile route from Berlin will start at approximately 8am at the discretion of the Route Safety Director depending on weather and road conditions as well as rider speed.

Where do the funds from The Ben to The Shore Bike Tour go?
The funds from The Ben to The Shore Bike Tour benefit the families of fallen first responders and children's charities in the Philadelphia and South Jersey area. Click here to view a complete list of the 2018 Families Behind the Badge Children's Foundation's beneficiaries. 

About Registration

How do I register?
Register Here

Is there a minimum donation required?
All riders must raise a minimum of $200 + your registration fee in order to be able to pick up your bib

Registration Fee Schedule
$30: March 18th - April 30th
$50: May 1st - May 31st
$75: June 1st - Capacity
(Registration closes once we reach capacity of 3,000 riders)

What happens if I register and do not reach the fundraising minimum?
In order to participate in the ride, each cyclist must raise a minimum of $200 + your registration fee. If you do not reach the $200 minimum you will not be able to pick up your bib and will not be able to ride.

I'm interested in starting my own team?
When you register you will have the ability to start a team and serve as the team captain or join an existing team. There are no requirements for the number of team members, we have teams as small as 2 people and as large as 200 people.

I registered as an individual and would like to be part of a team, how do I become part of a team?
You can do so by logging on to your DonorDrive account and click on "Change Team Membership" on the right hand side of the screen.

When do I pick up my packet and ride bib?
The information packet will be emailed to you a couple weeks before the ride. Your ride bib can be picked up at the Irish Pub at 2007 Walnut Street in Philadelphia at the following dates and times: Thursday, July 25 11am-7pm, Friday, July 26 11am-7pm and Saturday, July 27 10am-2pmAt this time we do not mail out bibs but you can have someone pick it up for you.

About my DonorDrive Account

I forgot my username and password.
Your username is always the email address that you registered with. If you forget your password, you can click on the "Forgot Password" button on the login screen. Be aware that it might take up to 15 minutes to receive a new password email notification. DO NOT keep submitting a new forgot password form. Remember that your password is case sensitive. If you still have trouble, email [email protected] or call 215-568-5603.

How do I unsubscribe from future e-mails?
Towards the bottom of each email message there is a link stating, “Click Here to Unsubscribe from this Email Message.” Click this link and follow the instructions given to unsubscribe.

What is the DonorDrive fundraising portal?
The DonorDrive fundraising portal is an online tool for you to use when asking friends and family to join your team or sponsor you. When you sign up for The Ben to The Shore Bike Tour you will have a personal page automatically created for you. You can also link this page to your Facebook and Twitter to get the word out! 

How can I see who has donated to me?
If you look at your personal page, it will list at the bottom the people that have donated to you. 

How can I see who is on my team?
If you click on your team page you can see all of the participants that are on your team.  

About Donations

How do I turn in donations?
You can donate online using your credit card or, if you would like to donate by cash or check, you can mail it to the Families Behind the Badge Children's Foundation, 2007 Walnut Street, Philadelphia, PA 19103. If sending in a check, make sure it include a note with the check or write your name on the memo line so we know who the donation goes to.

Can I send a money order or cashier’s check?
Yes, mail them to the Families Behind the Badge Children’s Foundation, 2007 Walnut Street, Philadelphia PA 19103.

Can I use FedEx, UPS, or Certified Mail to turn in my donations?
Yes, mail them to the Families Behind the Badge Children’s Foundation, 2007 Walnut Street, Philadelphia, PA 19103.

What if my donors want a receipt?
Each donor receives a receipt automatically after donating online. If they sent in a check, they will receive a receipt by mail. Please give up to 4 weeks for mailed receipts. If your donor did not receive a receipt, they can email [email protected] or call 215-568-5603 and include their name, who they donated to and the amount and we will send them a receipt.

How do I split gifts between multiple riders?
Only cash and check donations can be split between riders. If you wish to split your donation, make sure to include a note with who and how the donation should be split.

Can my matching gifts be used for next year’s bike ride?
No, matching gifts can only be applied to the same year the contribution was credited. Matching contributions will only be counted towards your fundraising minimum if received before July 25th.

I mailed in my donation but it is not listed on my fundraising page.
Give all donations at least 1 week to show up on your page.  If you still don’t see the donation, please email [email protected]

What can I do to make sure my donations are credited to my account?
Make sure when your friends and family donate online that they donate to your page.  If they are mailing in checks please make sure they put your name in the memo or include a note that includes your name. Checks that are received with no specified cyclist noted will be marked as general donations.

Can I send in donations for more than one cyclist in one envelope?
Yes, but please specify the dollar amount that is for each cyclist. 

What happens to the donations if I can no longer participate in the event?
All registration fees and donations are non-refundable and non-transferable. They will be put towards the general event revenue. 

What is your Tax ID number?

Are donations tax deductible?
The Families Behind the Badge Children's Foundation (FBBCF) is a registered non-profit organization exempt under Section 501(c)(3) of the Internal Revenue Code. Contributions are tax-deductible as provided to the extent of the law.

Are registration fees tax deductible?
Yes, all donations made to the Families Behind the Badge Children’s Foundation are tax deductible.  

Incentive Prizes
In order to award those who go above and beyond in their fundraising efforts, we offer several incentive prizes. To view a list of this year's prizes, click hereAll fundraising money, including matching gifts, must be received before August 12th to qualify for incentive prizes. 

Riding in the The Ben to the Shore Bike Tour

Where is the start location?
The 50 mile ride starts at the Berlin Shopping Center at 328 S. White Horse Pike, Berlin, NJ 08009 and the 65 mile ride starts at the base of the Ben Franklin Bridge at 6th and Race Streets in Philadelphia

Where should I park?
In Philadelphia, there is metered parking on the street or there are plenty of lots that you can pay for parking. Most, but not all, parking is free on Sunday. Please read all signs where you park, as some streets are not free and have time limits. Click here for a list of parking garages in Philadelphia. In Berlin, NJ parking is free and ample at the Berlin Shopping Center.

Do I have to wear a helmet?
Yes, you have to wear a helmet. It is the law. When you register for the event you are asked to sign or accept a waiver that states that you will wear a helmet along the route.

Can I ride a mountain bike?
While we do have cyclists that ride mountain bikes, we suggest you get road tires.

Will sunscreen be provided?
No, at this point we do not have sunscreen donated. Please apply your own sunscreen liberally.

What is the exact route for the event? Is the route the same as last year?
Click here to view turn by turn directions of The Classic Ben to The Shore Bike Tour. Click here for turn by turn directions of The Lite Ben to The Shore Bike Tour. These instructions will also be in your registration packet. Any minor changes due to local construction will be emailed to all riders in the weeks leading up to the event.

Are there rest stops along the route?
Yes, there will be 4 rest stops along the route.

Are there support vehicles along the route and police at busy intersections?
Yes, there will be bike assistance along the entire route. There will also be bike support at all rest stops. Police will be helping at specific intersections along the route.  All police departments have been notified and are aware of our presence in their town.

What if I can’t finish riding?
If you are unable to finish the ride there will be support vehicles patrolling the route that will pick you up and drive you to Atlantic City.

Are the roads closed to cyclists only?
No, the route is along open roads. Please ride carefully. We do close the Ben Franklin Bridge, but the rest of the route is open to traffic. Please obey traffic laws.

Should I bring my own water?
Yes. There will be water available at the rest stops, but please come prepared with your own water.

How long does the ride usually take to complete?
Every rider is different; we cannot tell you how long it will take you specifically.  Most riders finish in 4-5 hours, however we give you until 1:30pm to cross the finish line. If you are not finished the ride by 1:30 pm support vehicles will take you to the finish line.

What if it rains?
The bike tour is a rain or shine event.

Am I allowed to ride a tandem bicycle?
Yes, you are allowed to ride a tandem. The only requirement is that each ride must register individually. There is no discount for riding a tandem. 

After the Ride

How do I get back to my starting point?
We provide buses back to both starting points. Buses begin loading at 2:30pm and will leave once full, then we will start loading the next bus. You must select this option when you first register.

Do cyclists have to pay for food at the after party?
No, food and beverages are free for cyclists and volunteers. Friends and family can enter the after party with a $20 donation.

My spouse/co-worker/family member doesn’t ride, but wants to help support the event. What can they do?
We need volunteers! Please email [email protected] if you would like to volunteer. We also offer a Virtual Rider option which allows individuals to fundraise without the obligation of participating in the ride.