FAQ’s

About The Ben to The Shore Bike Tour

Are you hosting an in-person ride this year?
No, due to the COVID-19 Pandemic the event is virtual this year.

Typically, what is The Ben to the Shore Bike Tour?
Typically, The Ben to The Shore Bike Tour is a 65-mile charity bike ride from Philadelphia to Atlantic City. We also offer a second starting point from Berlin, NJ which is a 50 mile ride to Atlantic City. This year the ride will be virtual and you determine your own level of participation.

What is the date of The Ben to The Shore Bike Tour?
It is a month-long virtual event from Sunday, July 26, 2020 to Sunday, August 23, 2020

Where do the funds from The Ben to The Shore Bike Tour go?
The funds from The Ben to The Shore Bike Tour benefit the Families Behind the Badge Children's Foundation which is a non-profit organization dedicated to supporting families of fallen first responders and children's charities in the Philadelphia and South Jersey area. Click here to view a complete list of the 2019 Families Behind the Badge Children's Foundation's beneficiaries. 

About the Month-Long Virtual Event 

What happens on Sunday, July 26th?
The Families Behind the Badge Children's Foundation will have a virtual kick-off event on Facebook Live.

How do I participate virtually this year?
From July 26th to August 23rd participants can log their miles in The Ben to The Shore Bike Tour Club in the Strava app. Participants don't have to bike, they can walk, run, or even surf. There are a ton of different ways to log your miles in the app.

How do I interact with other participants?
You can connect with other riders via our Facebook group and coordinate rides for your participation miles.

Is anything fun happening during the month-long event?
We will hold weekly contests such as most miles logged and highest fundraiser. We will also hold social media contests such as who can find a picture of them in their first ride and which team has the best jersey.

What happens on Sunday, August 23rd?
We will host a virtual wrap-up event via Facebook Live. We will also encourage all participants to do something active on this day so that the spirit of the ride lives on. Activities include going on a bike ride, walking around your neighborhood with your family, cleaning up trash at a local park. Your participation is what you want it to be this year.

When and how do I get my t-shirt and medal?
T-shirts will be mailed to participants after they reach their $70 fundraising minimum. Medals will be mailed to participants after they log 65 miles in the Strava app or send us a picture of their version of participation this year. Medals will be mailed after the event is over on August 23rd.

About Registration

How do I register?
Register Here

Registration Fee Schedule:
February 24, 2020: Team Captain Registration Begins
March 4, 2020 - August 22, 2020: $30

Is there a minimum donation required?
All participants must raise a minimum of $70. This does not include your $30 registration fee.

What happens if I register and do not reach the fundraising minimum?
You will not receive a t-shirt or participant medal.

I'm interested in starting my own team?
When you register you will have the ability to start a team and serve as the team captain or join an existing team. There are no requirements for the number of team members, we have teams as small as 2 people and as large as 200 people. There are also no fundraising requirements for a team but each individual must reach their $70 individual requirement.

I registered as an individual and would like to be part of a team, how do I become part of a team?
You can do so by logging on to your DonorDrive account and click on "Change Team Membership" on the right hand side of the screen.

How will I receive important information about the ride such as route changes, safety tips, and need-to-know information?
Important information will be emailed to the email address you used to register as well as posted on social media.

About my DonorDrive Account

I forgot my username and password.
Your username is the email address that you used to register. If you forget your password, you can click on the "Forgot Password" button on the login screen. Be aware that it might take up to 15 minutes to receive a new password email notification. Remember that your password is case sensitive. If you still have trouble, email [email protected] or call 215-568-5603.

How do I unsubscribe from future e-mails?
At the bottom of the email message click "subscription center” and follow the instructions to unsubscribe.

What is the DonorDrive fundraising portal?
The DonorDrive fundraising portal is an online tool for you to use when asking friends and family to join your team or sponsor you. When you sign up for The Ben to The Shore Bike Tour you will have a personal page automatically created for you. You can also link this page to your Facebook and Twitter to get the word out.

How can I see who has donated to me?
A list of people who have donated to your ride will be on your personal fundraising page. 

How can I see who is on my team?
If you click on your team page you can see all of the participants that are on your team.  

About Donations

How do I turn in donations?
You can donate online using your credit card, or if you would like to donate by cash, check, money order or cashier's check, you can mail donations via USPS, UPS or FedEx to the Families Behind the Badge Children's Foundation, 2007 Walnut Street, Philadelphia, PA 19103. Make sure it include a note with the donations or write your name on the memo line so we know who the donation goes to.

What if my donors want a receipt?
Each donor receives a receipt automatically after donating online. If they sent in a check, they will receive a receipt by mail. Please give up to 4 weeks for mailed receipts. If your donor did not receive a receipt, they can email [email protected] or call 215-568-5603.

How do I split gifts between multiple riders?
Only cash and check donations can be split between riders. If you wish to split your donation, make sure to include a note with the rider names and the amount that each rider should receive.

Can my matching gifts be used for next year’s bike ride?
No, matching gifts will only be applied to the same year the original donation was made. Matching contributions will only be counted towards your fundraising minimum if received before the time your pick up your bib. Matching gifts must be received by Monday, September 14th to count towards incentive prizes.

I mailed in my donation but it is not listed on my fundraising page.
Give all donations at least 1 week to show up on your page.  If you still don’t see the donation, please email [email protected]

What can I do to make sure my donations are credited to my account?
Make sure when your friends and family donate online that they donate directly to your page. If they are mailing in checks please make sure they put your name in the memo or include a note that includes your name. Checks that are received with no specified cyclist noted will be marked as general donations.

What happens to the donations if I can no longer participate in the event?
All registration fees and donations are non-refundable. We can apply them as donations to another rider, a team, or to the event. 

What is your Tax ID number?
20-8156916.

Are donations tax-deductible?
The Families Behind the Badge Children's Foundation (FBBCF) is a registered non-profit organization exempt under Section 501(c)(3) of the Internal Revenue Code. Contributions are tax-deductible as provided to the extent of the law.

Are registration fees tax-deductible?
No, registration fees are not tax-deductible. Registration fees cover overhead costs such as t-shirts and mailing costs.

Incentive Prizes
To reward those who go above and beyond in their fundraising efforts, we offer several incentive prizes. To view a list of this year's prizes, click hereAll fundraising money, including matching gifts, must be received before September 14th to qualify for incentive prizes.